Reefer Dispatch Failures and How to Avoid Them

Welcome guys. It's me, Alex. Um, founder and instructor from Dispatch Training Center. Actually, I did post a short video about mistakes that you should avoid while dispatching reefers, right? Hello guys. Why is it always reapfers? Well, because reapfers uh have lots of extra specifications that you need to pay attention to. I was

sitting right now in front of the computer and we had the refer posted in Los Angeles and we're receiving phone call from guy calling me back. Oh, that's going to be funny. Listen to this. Dispatch, do you have a rever truck in Los Angeles? I mean, sorry, Silar, California going to San Diego,

California for today. What is your uh MC and name of your company? SP Logistics MC. Unfortunately, I will not be working with you because you guys rude and you don't let dispatchers do their job. told me I don't I don't need your story but you guys need to understand when you call about the truck pro dispatchers

need to know when is it picking up we need to verify zip codes I need to know where are we delivering what is a commodity so if you think that you can just hang up and then call me back you are mistaken so sorry but you have to find somebody else who is going to be

dealing with that BS I'm not going to do that so sorry bye just show me. So guys, they're calling me back. So what happened? So he called me, asked me about the load, I mean about the truck posted in Los Angeles. I said, "Yeah, it's posted." He's telling me that this is a load with two drops. And he's

throwing me like it's uh picking up in Silar, California. It's going to L acres, California, and then it's going to Escandido, California. Well, I live in Chicago. Yes, I've been dispatching for a long time. But guys, do I really know Escandido, California zip code? Do I really know Lincoln Acres, California zip code? No. So, I ask to verify. So,